At Suplimix, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website https://suplimixeg.com or make a purchase.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect both personal and non-personal information when you use our website or services.

1.1 Personal Information

Collected when you:

  • Browse our website

  • Register an account

  • Place an order

  • Contact us directly

This may include:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Information (credit/debit card, billing details)

  • Order History

  • Any additional information you voluntarily provide

1.2 Non-Personal Information

Automatically collected data may include:

  • IP Address

  • Browser Type and Version

  • Device Type and Operating System

  • Referring URL

  • Pages Visited and Time Spent

  • Clickstream Data

  • Website Behavior Analytics

2. How We Use Your Information

We use the collected information for purposes including:

  • Fulfilling and managing orders

  • Sending order confirmations, updates, and receipts

  • Responding to inquiries and providing customer support

  • Sending promotional emails and newsletters (you may opt out at any time)

  • Personalizing your experience on the website

  • Analyzing site usage and performance

  • Detecting and preventing fraud or security issues

  • Complying with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it in the following cases:

3.1 With Service Providers

We may share your data with trusted third parties who help us operate our business, such as:

  • Payment processors

  • Shipping and logistics providers

  • Marketing and email service platforms

  • Technical support and IT service providers

These third parties are bound by confidentiality and data protection agreements.

3.2 Business Transfers

If Suplimix is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

3.3 Legal Compliance

We may disclose your information if required by law or in response to valid legal requests by public authorities.

3.4 Protection of Rights

To enforce our Terms and Conditions, prevent fraud, or protect the rights, safety, or property of Suplimix, our users, or others.

4. Data Security

We take appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction.

While we do our best to protect your information, please note that no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

As a user, you have the following rights:

  • Access: Request to know what personal data we hold about you

  • Correction: Request correction of inaccurate or outdated data

  • Deletion: Request deletion of your personal data (subject to legal exceptions)

  • Opt-Out: Unsubscribe from promotional emails at any time via the unsubscribe link or by contacting us

  • Cookies: Manage cookie preferences through your browser settings

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance site functionality

  • Analyze traffic and usage behavior

  • Remember your preferences

You may disable cookies via your browser settings, but doing so may affect the functionality of certain features on our site.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend that you review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly.

Your continued use of our services after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us at:

Thank you for trusting Suplimix. Your privacy is important to us, and we are fully committed to protecting it.